Privacy Policy

Effective Date: March 20th, 2026

UMC Urgent Care (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share when using our website theumc.ca . This Privacy Policy explains how we collect, use, disclose, and safeguard your information. Please read it carefully.

1. Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information: Name, email address, phone number, mailing address, date of birth, health-related information, and other details you voluntarily provide when booking appointments or contacting us.
Technical Information: IP address, browser type, device information, and website usage data collected automatically through cookies and similar technologies.
Medical Information: Any health information provided when filling out forms or requesting services. All sensitive health information is handled in compliance with applicable privacy laws.

2. How We Use Your Information

Your information is used for purposes including:

Scheduling appointments and providing healthcare services
Responding to inquiries, requests, or feedback
Sending important updates, promotions, or health information (if you opted in)
Improving our website, services, and user experience
Complying with legal, regulatory, or professional obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information only in the following limited circumstances:

Healthcare Providers: To deliver medical services and coordinate care
Service Providers: Trusted third parties assisting with IT, website hosting, or communication
Legal Requirements: When required by law, regulation, or legal process
Business Transfers: In connection with mergers, acquisitions, or sale of assets

All third-party partners are required to safeguard your information and use it only for authorized purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website performance, understand user behavior, and deliver a better experience. You can manage cookie settings through your browser preferences.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal and health information. However, no method of transmission over the Internet or electronic storage is completely secure.

6. Your Rights

Depending on applicable privacy laws, you may have the right to:

Access, update, or correct your personal information
Request deletion of your personal information
Opt out of marketing communications
Withdraw consent at any time

To exercise your rights, please contact us at the details below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

8. Children’s Privacy

Our website is not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact: